Voice of the Customer

Voice of the Customer

Value of Collective Feedback

One of the greatest assets of any user community is access to the collective customer voice. Harnessing the voice of the customer drives innovation and improvements to products, services and support and offers customers a platform to share and learn more about how their input is being used. Dell Technologies User Community regularly partners with Dell Technologies and individual member communities to gather guidance and feedback throughout the year to ensure effective two-way communication is in place. You can be a part of it!

Get involved 

Member Engagement

99%

Of user group members find value in peer insights in purchasing decisions

43%

Of user group members prefer receiving peer insights from their user community

Share Your Story

By sharing your story, you not only help other customer considering a similar path, but you contribute to the ongoing sharing of best practices and driving innovation within the industry. There are opportunities to share your story directly with the user communities or by participating in Dell Technologies customer reference program. Both offer unique opportunities for peer-to-peer discussions, speaking opportunities and visibility for you and your organization. For more information and to get involved, simply share your information here.

Get to know DTUC

Tell us how you want to get involved with the Dell Technologies User Communities today: 


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