Workforce Transformation

The Silver Lining To Our New Reality? More Empathetic Workplaces

Editor’s note: This blog originally appeared on the Dell Technologies Perspectives blog and can be found here.

By Anna Codrea-Rado, Contributor

Kelli Hodges doesn’t want her employees to talk to her about their work. Since the shelter-in-place order in response to the COVID-19 pandemic, the Dell Technologies’ director of commercial product marketing has been holding open video calls for her team at the end of each day. These meetings, however, aren’t status updates, they’re well-being check-ins.

Workforce Transformation

Trailblazers Special: Walter Isaacson Interviews Michael Dell

Editor’s note: This blog originally appeared on the Dell Technologies Perspectives blog and can be found here.

When challenges arise, we often look to technology for answers. With that in mind, on this special episode of Trailblazers, Walter (virtually) sits down with Michael Dell, CEO of Dell Technologies, for a one-on-one conversation about optimism about what things look like on the other side of a once-in-a-lifetime event.

IT Transformation

Can Robotics and the Cloud Rescue Our Recycling Industry?

Editor’s note: This blog originally appeared on the Dell Technologies Perspectives blog and can be found here.

By Stephanie Walden

The novel coronavirus has had a chaotic impact on humanity’s carbon footprint. Transportation-related emissions are down, while home energy usage is likely to go up. With offices, restaurants, and other businesses temporarily shuttered, commercial garbage production in the United States has fallen dramatically—but in the wake of dozens of shelter-in-place mandates, residential waste has risen by as much as 30 percent.

ArticlesCommunity Perspectives

HCI + Hospitality: A Hospitality Story

When it comes to HCI management, there are few people who have a better sense of the decision-making implications than Chris Stanley. An IT manager for 11 years, Chris worked in a range of industries including macadamia nut farming and IT retail before arriving in hospitality at Celtic Manor Resort. “One thing I’ve learned in hospitality,” Chris says, “is that everything relies on IT. Each department has different needs and it’s our job as an IT department to manage and streamline them all.”

Thought Leadership

How Continuing Education Can Help You Achieve Your Goals

When it comes to HCI management, there are few people who have a better sense of the decision-making implications than Chris Stanley. An IT manager for 11 years, Chris worked in a range of industries including macadamia nut farming and IT retail before arriving in hospitality at Celtic Manor Resort. “One thing I’ve learned in hospitality,” Chris says, “is that everything relies on IT. Each department has different needs and it’s our job as an IT department to manage and streamline them all.”

ArticlesMember Spotlights

How Can Monitors Improve EX?

As we outlined in our last post, employee experience (EX) is one of the critical factors for a positive customer experience (CX). Although many employers understand this, proportionally few prioritize improving EX in their broader business strategies. In fact, while 71% of employers consider improving CX as part of their top three business priorities, only 35% consider improving EX equally as important.

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