When it comes to HCI management, there are few people who have a better sense of the decision-making implications than Chris Stanley. An IT manager for 11 years, Chris worked in a range of industries including macadamia nut farming and IT retail before arriving in hospitality at Celtic Manor Resort. “One thing I’ve learned in hospitality,” Chris says, “is that everything relies on IT. Each department has different needs and it’s our job as an IT department to manage and streamline them all.”